At The Demi, we stand behind the quality of our product. We are pleased to offer a one year warranty, effective from the date of purchase. The warranty applies to manufacturing defects impacting your piece(s). If you suspect that your piece has a manufacturing defect, we will do what is needed to make it right. Sometimes we will offer a repair service by one of our in-house jewelers. In some instances, we'll send you a replacement piece. Please reach out to our Customer Care team via live chat, phone at (781) 218-9920, or email at help@thedemi.com, and we'll respond within 2 business days.